Privacy & Security

Your trust is our most valuable asset. We're committed to protecting your data with the highest standards of security and transparency.

Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact our support team. This may include:

  • Personal identification information (name, email address, phone number)
  • Financial information (bank account details, transaction history)
  • Device and usage information (IP address, browser type, app usage)
  • Location data (with your consent)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations

Security Measures

Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Multi-Factor Authentication

Enhanced security with SMS, email, and authenticator app verification options.

Real-time Monitoring

24/7 security monitoring and fraud detection systems to protect your account.

SOC 2 Compliance

Certified SOC 2 Type II compliance ensuring the highest security standards.

Your Data Rights

Access & Control

  • View and download your data
  • Update or correct your information
  • Delete your account and data
  • Opt-out of marketing communications

Transparency

  • Clear information about data usage
  • Regular privacy policy updates
  • Data breach notifications
  • Contact information for privacy concerns

Contact Us

If you have any questions about our Privacy & Security practices, please contact us:

To get in touch with us regarding privacy and security questions, visit our contact page.