Accessibility Standards

We believe financial technology should be accessible to everyone. Our commitment to inclusivity drives every feature we build.

Our Accessibility Commitment

AGA PayWise is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

WCAG 2.1 AA Compliance

Our platform strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Continuous Improvement

We are committed to ongoing accessibility improvements and regularly review our platform to ensure compliance with accessibility standards. Our development team receives regular training on accessibility best practices.

Accessibility Features

Screen Reader Support

Full compatibility with screen readers including JAWS, NVDA, and VoiceOver. All interactive elements are properly labeled and announced.

Keyboard Navigation

Complete keyboard accessibility with logical tab order, visible focus indicators, and keyboard shortcuts for common actions.

High Contrast Mode

High contrast color schemes and customizable text sizing to accommodate users with visual impairments.

Audio & Video Support

Captions and transcripts for all video content, and audio descriptions for visual elements where appropriate.

Mobile Accessibility

Touch Accessibility

  • • Minimum touch target size of 44x44 pixels
  • • Adequate spacing between interactive elements
  • • Gesture alternatives for complex interactions
  • • Voice control compatibility

Visual Accessibility

  • • Scalable text up to 200% without loss of functionality
  • • Sufficient color contrast ratios
  • • Clear visual hierarchy and spacing
  • • Reduced motion options for users with vestibular disorders

Assistive Technology Support

Screen Readers

JAWS, NVDA, VoiceOver, TalkBack

Voice Control

Dragon NaturallySpeaking, Voice Control

Switch Control

Switch Access, Switch Control

Testing & Compliance

Regular Testing

We conduct regular accessibility testing using automated tools and manual testing with users who have disabilities. Our testing includes:

  • Automated accessibility testing with tools like axe-core and WAVE
  • Manual testing with screen readers and keyboard navigation
  • User testing with people who have disabilities
  • Regular audits by accessibility consultants

Compliance Standards

Our platform adheres to multiple accessibility standards and regulations:

  • WCAG 2.1 AA (Web Content Accessibility Guidelines)
  • Section 508 (Rehabilitation Act)
  • ADA Title III (Americans with Disabilities Act)
  • EN 301 549 (European accessibility standard)

Feedback & Support

We Value Your Feedback

We welcome feedback on the accessibility of our platform. If you experience accessibility barriers or have suggestions for improvement, please contact us:

Contact Information

To get in touch with us about accessibility issues, visit our contact page.

Response Time

We aim to respond to accessibility feedback within 2 business days and implement improvements based on user needs and feedback.

Future Improvements

We are committed to continuous improvement of our accessibility features. Our roadmap includes:

  • Enhanced voice navigation capabilities
  • Advanced AI-powered accessibility features
  • Improved support for cognitive accessibility
  • Expanded language support for assistive technologies
  • Real-time accessibility monitoring and alerts